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BBT Standard Operating Procedures

Your central hub for property management operations. Everything you need to know about running efficient, compliant property management operations.

Quick Start

Introduction

Learn the fundamentals

  • Naming Convention - file naming formats and examples
  • Server Directory - where to store and find documents
  • Sharing Files - generate shareable links on Egnyte

Property Management

Day-to-day operations

  • Leasing - applications, agreements, move-ins/outs
  • Accounts Payable - vendor payments and invoices
  • Accounts Receivable - rent collection and fees
  • Maintenance - work orders and vendor management

Compliance & Operations

Keep everything running smooth

  • Compliance and Legal - regulations and fair housing
  • Marketing and Sales - listings and tenant acquisition
  • HR and Administration - staff management and payroll

How to Use This Documentation

Find what you need: Use the sidebar to navigate to specific topics. Click any section to expand subsections.

Search: Use the search bar at the top to find specific procedures or keywords.

Stay updated: This documentation evolves. Check back regularly for updates and new procedures.

Getting Help

Can’t find what you’re looking for? Contact the operations team directly. This documentation should answer most day-to-day questions, but we’re here when you need more support.